Frequently Asked Questions
(FAQ)
1. HOW CAN I CONNECT MY ACCOUNT TO YOUR SOFTWARE?
After the purchase, you will be redirected to your account on our platform where you can connect your Instagram account through official Instagram authorization login.
2. HOW LONG DOES IT TAKES TO SEE THE FIRST RESULTS?
It might take up to 10 hours for the first results to appear. As our software needs to collect the audience, watch interact with their stories, and then those people will have to react.
3. IT ALWAYS ASKS ME FOR THE CODE. WHAT SHOULD I DO?
You should introduce the last code received to the cell phone / email connected to your account. Sometimes, due to security reasons, Instagram sends the security code few time, just to make sure that it's you who connects to your account. We do recommend activating your Two-Factor authentication with the Authentication app option (recommended by Instagram). You can do it on your Instagram app - Settings - Security - Two-factor authentication. As a result, it will generate security codes through Duo Mobile (or other recommended apps by your app store), and this code you will have to introduce while connecting your account to our software. Once two-factor is activated with the Authentication app, turn off the Text message option on your two-factor authentication settings as sometimes even Instagram itself has SMS sending issues. An authentication app is a more reliable option.
4. I CANNOT CONNECT MY ACCOUNT. IT ALWAYS LOADING...
Just refresh the browser page. Delete the account from our system. And connect it back again. Make sure you have two-factor authentication activated with a Text message or Authentication App option. Also, check your Instagram app while connecting your account to our platform. Press “This was me” if Instagram asks you to confirm if that’s you logging into the account. Don’t worry, it’s just our software connecting to your account to perform the task.
5. I HAVE CONNECTED MY ACCOUNT BUT THE TASK IT'S NOT RUNNING. IT KEEPS SHOWING 0. WHAT SHOULD I DO?
Make sure that you have connected your Instagram account to our platform using your Instagram Username and not email. If it’s connected with the correct Instagram username - delete your account from our system using the DELETE ACCOUNT button and connect it back again - and then start the task.
6. I CANNOT LOGIN TO YOUR ONLINE PLATFORM WITH THE CREDENTIALS I HAVE RECEIVED.
Make sure that you copy past login and password, from your personal account in our platform, without any additional spaces. Try it again, please.
7. I CANNOT CONNECT MY INSTAGRAM ACCOUNT TO YOUR PLATFORM. IT SAYS BAD PASSWORD.
To connect your Instagram account to our platform you have to use the password of your Instagram account. If you tried that already - update your Instagram password, creating a new one, and try again connecting your Instagram account to our platform using the new password.
8. IT FEELS LIKE I HAVE ANY ACTIVITY OR IT SLOWED DOWN IN THE LAST FEW HOURS. IS THE SOFTWARE WORKING?
Try updating completely the list of competitors. Other reason could be that your account is getting limits from Instagram which makes it run slower sometime and others faster.
9. I CANNOT RUN MY NEW TASK, IT ALWAYS HAVE STATUS "FAILED". WHAT SHOULD I DO?
Make sure that all usernames you have introduced as your competitors are not PRIVATE pages and written correctly without any mistake. Our software cannot process PRIVATE/CLOSED accounts and the accounts that don't exist ( if you have written the username incorrectly).
10. I HAVE HAD MY PERSONAL ACCOUNT IN YOUR PLATFORM BEFORE. WHY I CAN'T ACCESS IT NOW?
First, make sure that you're introducing login and password without any additional spaces. Also, if it has been more than 10 days since your subscription has expired - your personal account in our Online Platform will be deleted. Once it has been more than 10 days sinsce your subscription expiration - you can purchase new subscription through our website https://storieviews.com/ and activate your account in our service as you did it first time.
11. DO I HAVE TO SHARE MY PASSWORD WITH YOUR COMPANY?
No, you will be able to activate your account in our software throug official Instagram authorization process.
You are not giving your password to us. We are not able to see it. Among our clients we have people with verified profiles and more than 50k followers. They have never had problems with us.
12. WHAT YOUR SOFTWARE DOES EXACTLY? HOW DOES IT WORKS
Our software watches interacts with Instagram stories of other people with your account. These people see that you watch interacted with their stories - they go and visit your profile then they like your pictures, watch your stories, follow you, and leave their comments on your posts. It's a healthy way of promotion on Instagram and a way to get real followers/likes and comments from real people to your account. We do guarantee between 200-2k daily real impressions of your account.
13. WHY DO I NEED TO CONNECT MY ACCOUNT TO YOUR SOFTWARE?
Our software watches thousands of stories daily on your behalf with your account. So it's like were you personally who watches them. That why it has to be connected to your account.
14. HOW MUCH FOLLOWERS/LIKES WILL I GET USING YOUR SERVICE?
Our software watches stories of other people with your account. These people see that you watch their stories - they go and visit your profile then they like your pictures , watch your stories, follow you and leave their comments on your posts. They will interact with your account but we cannot promise the number of followers that you will get. It depends on how relevant is your page to the followers of your competitors and the quality of your page.
15. WHAT DOES "COMPETITORS" MEANS AND WHO I NEED TO SET UP AS MY COMPETITOR?
The competitors are Instagram accounts to whose followers you want to promote your page to.
For example, if I set up Leonardo Di Caprio as my competitor https://www.instagram.com/leonardodicaprio/ - our software will go and watch the stories of Leonardo Di Caprio followers.
16. CAN YOUR SOFTWARE TARGET BY LOCATIONS OR HASHTAGS?
Yes.
17. WHAT IS THE FORMAT I SHOULD ADD THE COMPETITORS TO THE FORM IN YOUR WEBSITE?
As you can see in the example placed on our website - you just have to write the username of the competitor as it appears on Instagram.
18. HOW OFTEN SHOULD I UPDATE MY LIST OF COMPETITORS?
We do recommend to update completely the list of competitors once in a week.
19. WHERE CAN I SEE THE RESULTS OF YOUR SOFTWARE?
You must switch to Business/Сreator type of account on Instagram. Then you will be able to see “View professional resources” on the top part of your Instagram account. Click on it, then click on “View Insights” and then click on the Accounts Reached. There Instagram will show you all statistics on how many profile visits did you have during the last week, website clicks, and other analitics.
20. CAN I TARGET BY COUNTRIES?
Yes.
21. DO YOU OFFER FREE TRIALS?
Yes, a free trial will be soon available on our website. If it’s still not there, you can request a free trial through the Telegram app https://t.me/storieviews
22. WHY I AM NOT HAVING REGULAR INTERACTIONS WITH MY PROFILE? IS THE SOFTWARE WORKING 24/7?
Yes, it's working 24h but with some pauses sometimes according to Instagram algorithm. Also sometimes it does through users that don't have much stories so it reflected on results as a little pause as well. It goes by the list starting with the first competitors you sent, then the second, third and etc.
23. CAN MY ACCOUNT GET BANNED BY WATCHING SO MANY STORIES DAILY?
At the moment from the Instagram side there are no restrictions on viewing the stories, therefore the probability of a ban is excluded. The method is absolutely safe and most effective today.
24. CAN I USE YOUR PROMOTION ON ANY INSTAGRAM ACCOUNT I HAVE?
We do not recommend using the promotion on recently created accounts. Also, do not use our promotion in the accounts with restriction content. For better results only use our promotion on REAL PERSONAL OR BUSINESS ACCOUNT.
25. CAN I GET A REFUND?
Refunds available only during the first day after purchase only on Weekly, Monthly and Multi packages. Daily package cannot be refunded.
26. TELL ME WHEN MY SUBSCRIPTION WILL FINISH PLEASE
You can see the expiration day of your subscription once you login into your account on our platform. Also, our system sends an automatic email to you once the subscription hasn’t been extended.
27. HOW DO I EXTEND MY SUBSCRIPTION?
You can extend your subscription through your personal account in our platform and YOUR SUBSCRIPTION section:
28. KEEP US POSTED IF YOU COME OUT WITH ANY STORIES BY HASHTAG FUNCTIONS OR OTHER SOCIAL MEDIA FUNCTIONS. WE ARE INTERESTED IN DOING MORE STUFF WITH YOU GUYS IF SO.
Sure, all the new upgrades of our software you will be able to find in our main website and in your personal account in our Online Platform.
29. WHY IS IT THE CHANGE IN VIEWS NUMBERS IF MY OTHER ACCOUNT HAS FAR LESS FOLLOWERS BUT GENERATED THE SAME TYPE OF VISUALS?
Perhaps it's the activity of the followers depending on the day. Sometimes they post less stories so our software has to recollect more users in order to find stories, which slower the process. Sometimes people just react differently to the visits. We deal with real people reaction so it's unpredictable.
30. ALSO, I WANT TO KNOW HOW I ACHIEVE THE 10,000+ - 20,000+ VIEWS A DAY SOME HAVE REACHED USING YOUR SYSTEM? DO I NEED TO PROVIDE LIKE 1,000S OF PROFILES? IF SO I ALREADY HAVE A LIST I USED FOR MY FOLLOW BOT.
It’s depending on the Instagram algorithm of viewing stories. It doesn’t allow to view more that 50k-200k stories daily. Of course the accounts with more active followers will be better because they will have a lot of stories to watch and our software don’t have to go through accounts with no stories at all. So it’s more about Instagram limits and how active the followers of your competitors are.
31. IMPRESSIONS OF MY ACCOUNT HAVE SLOWED DOWN SIGNIFICANTLY ABOUT 90%. WHAT IS HAPPENING?
Sometimes Instagram goes through some updates. When this happens - we need to adjust our software to them. These days will be added to your subscription.
32. WILL ANY RESULTS ACTUALLY SHOW FROM THE DAY TRIAL?
Yes, it's more than enough to see if you want to continue with using our service.
33. IS MY ACCOUNT STILL ACTIVATED IN YOUR ONLINE PLATFORM?
You can check it by trying to access to our online platform with the login and password that has been sent to your email at the beggining of the subscription. Inside your account in our Online Platform you will see if your account is still connected to our software and if the task is Running for it.
34. I'VE SEEN A BIT OF DROP IN ENGAGEMENT. WHAT SHOULD I DO?
Change your list of competitors completely
35. IS IT BETTER TO AD THE MAXIMUM OF 50 COMPETITORS OR TO STICK WITH 10?
It's better to stick with 10 and update them according the results you will be having.
36. IS IT BETTER TO CHANGE THE LIST OF COMPETITORS?
If you see that the actual one don't perform well - then yes
37. I WANT TO ASK IF THE PEOPLE WHOSE STORIES ARE VIEWED ARE REAL FOLLOWERS OF THE THE PAGES I WILL GIVE TO YOU?
Yes, the people will react to your account only if they are real. Our software is watching millions of stories daily with your account. Those people will notice your visit and will go to your account to interact with it.
38. HOW CAN I BE SURE THAT YOU WILL ATTRACT REAL FOLLOWERS/LIKES TO MY PAGE?
If you see who those people follow on Instagram, you might find that they follow some of the competitors you added to the list in our service.
39. WHY AM I GETTING PEOPLE FROM ASIA AND MIDDLE EAST? I WANT TO ATTRACT TO MY PAGE PEOPLE FROM USA AND EUROPE.
The only was to target more precisely by countries is to select the accounts competitors that are followed mostly by the people from specific country. Because at this moment, we can target only by accounts competitors.
40. IT'S SEEMS LIKE THE SERVICE RUNS SLOWER SOMETIMES. WHY?
Because sometimes it slower the process as the accounts gets limits from Instagram. If it account that never got promotion - he will run faster during first days. But with time they will receive limits which may slower the process. So you will see them watch sometimes more, others less. It depends. Sometimes it will run faster, others will have to be in a pause for few hours.
41. WHAT KIND OF ACCOUNT ARE PROHIBITED TO USE THIS SERVICE?
You cannot use our service on recently created accounts and the accounts that promote restricted content. Also do not use our service on the accounts that have connected services like follow/unfollow or mass likes or other services for Instagram account promotion.
42. HI, THE STORIES HAVE STOPPED FOR A WHILE NOW AT THE SAME NUMBER. WHAT SHOULD I DO?
When this happens the task has to be restarted manually. Just stop and delete the existing task and create the new one from scratch.
43. ONE OF MY ACCOUNTS IS GOING VERY VERY SLOW. IT WON’T DO THE VIEWS THE OTHERS ARE DOING. IS THERE A WAY TO CHECK WHAT’S GOING ON?
The only reasons to that it's the availability of the stories among the followers of the competitors. Try placing completely new competitors - this should solve the problem.
44. MY TASK STUCK ON "0"/"SAME NUMBER" FOR FEW HOURS. WHAT SHOULD I DO?
When this happens, please, delete your Instagram account from our Online Platform, connect it back again and start a new task.
45. IT’S POSSIBLE TO MAKE THE PROGRAM A LITTLE BIT FASTER?
No, the only way to make the program run faster is to update your list of competitors once a week. All of the packages have same feautures.
46. CAN WE SHARE THE COST FOR 3 ACCOUNTS. HOW CAN I MANAGE MY OWN ACCOUNT IF THE OTHER PERSON WILL BE THE ONE WHO SEND THE MONEY ? HOW CAN 3 DIFFERENTS PEOPLE CAN PAY FOR MULTI SUBSCRIPTION AT THE SAME TIME?
There is a multi package which gives you monthly service for 3 accounts. All 3 accounts will be connected in the same account in our Online Platform. You will be able to place separately your own list of competitors for your account. Regarding the payment, you can gather all the money in one PayPal account with which you will pay for our Multi package.
47. WHERE CAN I LOG IN TO MY ACCOUNT?
After purchase you must have been redirected to your personal account in our platform. Also you must have received the email with your login/password to access to our online platform.
48. DOES THE ALGORITHM WORK BETTER WITH LESS ACCOUNTS ON MY STORY VIEW LIST?
It's more about quality of the accounts that you will place among your competitors and not the quantity. The algorithm doesn't change with the numbers of accounts placed as competitors.
49. I WANT TO BUY SUBSCRIPTION BUT I DON'T WANT IT TO RENEW AUTOMATICALLY
Please, contact us via Telegram App https://t.me/storieviews or email [email protected] requesting cancelation of the renewal of your subscription. Provide us with your email of purchase and Instagram username so we can identify your subscription on our client’s base.
50. I CAN'T PAY WITH MY CREDIT CARD/PAYPAL. IT GIVES ME ERROR.
Please, try using a different credit card for the payment.
51. IS YOUR WEBSITE DOWN? I GET SERVER ERROR / OTHER ISSUE...
Sometimes our website is going through updates which makes it unavailable for a couple of minutes. Try connecting again in 10 minutes please. If this doesn’t help, use these links to access our website (main website - https://storieviews.com ) (your personal account on our platform - https://account.storieviews.com ). Clearing up the caché of your browser might help as well.
52. IS THIS SOFTWARE SAFE? I’VE HEARD YOU CAN BE BANNED FOR MASS STORY VIEWING
So far, none of our client's profiles were banned. There are two rules: 1. You cannot use the service on recently created accounts 2. You cannot use the service alongise others promotional services like massliking or massfollowing.
53. I CANNOT ACTIVATE TWO-FACTORS AUTHENTICATION WITH TEXT MESSAGE/SMS OPTION
Try activating it with Authentication app. Then, during connection of your Instagram account in our platform it will say that the code was sent to your cell phone, but you will have to check the APP for see the received code, that you will have to introduce in the account activation form in our platform.
54. ONCE I PAY, AFTER HOW LONG WILL THE SERVICE BE ACTIVATED?
After you make the purchase you will be redirected to your personal account in our platform in order to activate your account in our service and start the promotion. So the activation is immediate.
55. SO IN EVERY PUBLISHED STORY, HOW MANY VIEWS WILL I HAVE?
Our software will watch stories of others people with your account. They will notice your visit in their stories and will go to your account to like your pictures, watch your stories, etc. But we cannot guarantee the exact numbers of stories views you will have. As we deal here with human behaviour that we cannot predict. We can only guarantee between 200-2k daily visitors to your profile.
56. HOW CAN I LOGIN AGAIN IN MY ACCOUNT
You must have received the credentials (login/password) to access your personal account in our Online Platform https://account.storieviews.com/.
57. WHEN THE SERVICE STARTS?
Right after the purchase, you will have to activate your Instagram account in our Online platform and start the task for it. Once it's done - the service will start. You can see the instructions of the account activation here: https://storieviews.com/connection
58. HOW CAN I UPDATE THE LIST OF COMPETITORS?
You can update your list of competitors by stopping your task and placing new competitors and deleting or not the old ones in this section:
59. I SAW SOME OF THE PEOPLE SAID IT MIGHT BE BANNED IF THE RATE IS OVER 500K STORIES PER DAY. IS IT TRUE?
So far, any of our client's profiles were banned. There are two rules: 1. You cannot use the service on recently created accounts 2. You cannot use the service alongise others promotional services like massliking or massfollowing.
60. I WANT TO VERIFY MY INSTAGRAM ACCOUNT. CAN YOU DO IT?
We do not verify Instagram accounts at the moments
61. I WANT TO KNOW HOW BAD IS FOR INSTAGRAM ACCOUNT USING THIS BOT FOR MASS LOOKING...
Not bad at all. As long as it's not recently created account and you don't use any others promotions like massfollowing or massliking.
62. HOW OLD SHOULD BE MY INSTAGRAM ACCOUNT FOR BEING ABLE TO USE YOUR SERVICE?
It has to be at least 6 months old and have regular human alike activity.
63. TWO FACTOR AUTHENTICATION MUST BE SWITCHED OFF IN ORDER TO CONNECT MY ACCOUNT TO YOUR SOFTWARE?
There is n need to turn off two factor authentication in order to connect your account to our softwar
64. I WANT DO RESELL YOUR SERVICE. DO YOU HAVE AFFILIATE PROGRAM?
You can register in our affiliate program and start selling our product https://storieviews.co/panel/registration/
65. I NEED SOME INFOS ABOUT HOW THE SERVICE WORKS
To understand better how our service works - please visit our website https://storieviews.com , and our FAQ https://storieviews.com/faq
66. I HAD BEST EXPOSURE THE 2 FIRST WEEKS THEN IT WENT DOWN. I WONDER HOW I CAN MAKE IT BETTER NEXT MONTH?
Due to Instagram algorithms, results may vary comparing to the first two weeks of using the service. You're having maximum exposure at the beginning as it's the first time you're using the service on your account. Past few weeks you can start watching the same people stories sometimes, which makes the reaction to your profile be different. Also, your account can start receiving limits on quantity of watched stories from Instagram which may slower the process. The only thing that you can do on your end is to update your list of competitors every week, in order to keep watching new people stories and finding your perfect audience.
67. DO YOU HAVE ALSO THE GROWTH STRATEGY WITH FANPAGES? MOTHER SLAVE STRATEGY IT'S CALLED
No, we don't have such a strategy.
68. WE ARE HAVING TROUBLE LOGGING INTO OUR ACCOUNT ON YOUR PLATFORM
First of all, here is the link to access our Online Platform https://account.storieviews.com/ If you don't remember your credentials (login/password) please contact us through Telegram app https://t.me/storieviews , sending your Instagram username or email you have used to purchase our service.
69. I WANT TO START
Please, visit our main website https://storieviews.com/ where you will be able to find different packages of our service to start with. You can start with daily/weekly or monthly packages.
70. QUESTION WHEN I SET UP EVERYTHING THE TASK RUNNING IF I CLOSE THE BROWSER AND TURN OFF THE COMPUTER, THE TASK STILL RUNNING?
Yes, it will still running.
70. ARE YOU USING MY ACCOUNT TO RESPOND QUESTIONS AND QUIZ?
We watch the stories and sometimes answering questions in order to imitate natural human activity from your account. That’s important to do in order to not get Your account was compromised notification. This new feature will skyrocket your profile’s impressions.
71. Сan I pay with PayPal?
You can use this link to purchase our service https://paypal.me/thepeony?locale.x=en_US. Just introduce the amount of the subscription you would like to purchase https://storieviews.com and let us know once the payment is done (contact via Telegram App https://t.me/storieviews or email [email protected] )
72. Right after connecting my account to your platform, I received the email from Instagram about login from some location/device. Is this you?
Don’t worry, it’s our software connected to your account to perform the tasks. Instagram sees it like login from a new mobile device, this way our software becomes untraceable by Instagram app. We do not login to your account, it’s only our software connection.